Return & Refund Policy 

At Glow Mystic in Style, we want you to shine with your purchase. If a product is not quite what you expected, we are happy to help.

1. Right of Withdrawal (Cooling-off Period)

For most products in our shop, you have the legal right to cancel your order within 14 days of receipt without giving any reason. After cancellation, you have another 14 days to return the product.

Returns: Standard Items. This includes our jewelry selection, candles, Smudge sprays, massage oil & Guasha massage stones, beauty accessories, and phone cords (unopened).

Hygiene: Jewelry (such as earrings) and sealed products (such as candles/massage oil & smudge sprays) can only be returned if the seal is still intact.

2. How does returning work?

1. Register your return via info@glowmysticinstyle.com.

2. You will receive instructions and the return address from us.
   

3. The costs for the return shipment are the responsibility of the customer (unless the product is defective). Note: Please be aware that international return costs (such as from the United States) can be significantly higher.

4. Once we have received the product in its original condition, we will refund the full purchase amount within 14 days.

3. Damaged or incorrectly delivered?

Did your product arrive damaged or did you receive the wrong item? We will, of course, resolve this immediately!

Please report this within 48 hours of receipt via email.

Include clear photos of the product and the packaging.

We will provide a replacement product or a full refund free of charge.

4. Important Note

The spiritual and energetic effects of our products are based on tradition and personal experience. This is not scientific evidence and never replaces medical or professional advice.