Privacy Statement

πŸ” Privacy Policy – Glow Mystic in Style

At Glow Mystic in Style, we attach great importance to your privacy. In this policy, we explain how we handle your personal data when you visit our webshop or make a purchase.

1. What data do we collect?

We collect only the data necessary to process your order and improve our service:

  • Personal details: Name, email address, delivery address, and phone number.

  • Payment details: We see your payment method, but your bank details are processed securely by our payment providers.

  • Order history: To assist you with questions or returns.

  • Technical data: IP address, browser type, and interaction with our website (via cookies).

2. What do we use this data for?

  • Order fulfillment: Processing, packing, and shipping your order.

  • Customer service: To answer your questions quickly and personally.

  • Legal obligation: Maintaining our records for the tax authorities.

3. Sharing with third parties

We never sell your data. To perform our services, we only work with reliable partners:

  • Webshop platform: Shopify.

  • Payment services: Wero, Klarna, PayPal, Visa, Trustly

  • Shipping services: PostNL, DHL, or MyParcel.

4. Retention period & Security

We do not keep your data longer than necessary. However, for tax purposes, we are legally required to retain certain order data for 7 years. Your data is stored on secure servers.

5. Your Rights

Under the GDPR, you have the right to:

  • Access, correct, or request the deletion of your data.

  • Object to the processing of your data.

  • File a complaint with the Data Protection Authority.

6. Cookies

Our website uses functional and analytical cookies to improve the shopping experience. You can disable cookies via your browser settings, but please note that some features of the shop may not function as well.

Contact

For questions about your privacy or to update your data, you can contact: πŸ“© info@glowmysticinstyle.com πŸ“ Glow Mystic in Style | Rotterdam, Netherlands Chamber of Commerce: 98333143